Management KPI - Technician utilisation percentages

Netsuite Key Performance Indicators, or KPIs, shape our raw data into critical business metrics that we can see right on our dashboard in the formats we choose.

Netreturn (via Deb Reidy) has shown us their Consultant Utilisation Summaries, which Management display on their dashboards. These summaries are in a table format, with column headers titled Consultant, Avail Hrs to Bill, Timesheet Hrs, Billed Hrs, % utilisation and GAP.

Russ would like a similar dashboard summary. Which would show a summary of technician utilisation percentages. Deb has been asked to reply back to us with details on what is involved for us to produce a similar tool. There was a combination of custom fields, lookups and scripting involved.